020 3026 3635

External Hard Drive Data Recovery

Lost Access to Your Drive? We Can Help.

Our engineers recover data from external hard drives that are not showing up, are clicking, or have been accidentally damaged. We work across all drive types and brands to restore your files safely and efficiently.

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020 3026 3635
99% Success Rate
Nationwide Drop-off
100,000+ Drives Recovered

Begin Your Recovery Today

Connect with a specialist who will evaluate your case and guide you through every step of the recovery process.

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Your details are always kept confidential and secure.

Certified. Secure. Trusted Nationwide.

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ico certified logo
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Trusted by Clients for Their Most Critical Data

Every case is handled with care, and all data remains strictly confidential.

PITS Recovered 100% of My Data After My Computer Failed.

When Local Repair Shops Failed, PITS Recovered Everything.

PITS Recovered Everything When Others Couldn’t.

Over 100,000 Successful Recoveries

ISO-Certified Cleanroom Facilities

100% Confidential Handling

Dedicated Engineer

We Recover Data from All External Hard Drive Brands

We recover data from all major external hard drive brands, including Seagate, Western Digital, Toshiba, LaCie, Samsung, and SanDisk. Each brand has its own design and technology, and our engineers handle them safely. Whether it is a compact portable drive or a high capacity desktop unit, we ensure accurate recovery and complete data security.

020 3026 3635
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Common External Hard Drive Problems We Recover

External drives can fail for many reasons. Our engineers frequently recover data from devices affected by:

  • Drives that are not recognised or fail to mount
  • Clicking or beeping noises when powered on
  • Missing or corrupted partitions
  • Accidental deletion or formatting
  • Broken USB connectors or internal damage

Every recovery begins with a detailed evaluation to identify the fault and determine the most effective recovery approach.

020 3026 3635
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Why Clients Choose Us

Over 12 years of proven expertise

Nationwide Coverage

With local drop-off points and prepaid courier delivery options, our data recovery services are accessible throughout the UK.

Certified Expertise

Our ISO Class 10 cleanroom facilities and accredited engineers ensure every recovery is carried out safely and reliably.

High Recovery Success Rate

A 99% success rate demonstrates our ability to restore data from even the most complex cases.

Secure File Verification

Clients can review their recovered data in a protected environment before making any payment.

No Data, No Fee

You are only charged once recovery has been successfully confirmed.

Proven Trust

Major companies and professionals across the UK rely on us when other labs fail to deliver results. View Customer Reviews

Get Help with Your External Drive Today

Contact our recovery team and a specialist will assess your drive to determine the safest recovery method. We will explain the process clearly before any work begins.

020 3026 3635
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Nationwide Drop-Off Points & Secure Courier Service

We make professional data recovery straightforward and reliable, supporting clients across the United Kingdom.

  • Local Facilities in Major Cities
  • Free prepaid, insured courier collection across the UK
  • Secure chain of custody from start to finish
  • Handled only by certified data recovery engineers
020 3026 3635
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Our Proven Data Recovery Process

1

Free Consultation

We begin with a free consultation to discuss your hard drive data loss scenario. Our specialists will outline the evaluation process, ensuring you fully understand each step before proceeding.

2

Full Diagnostics

Drop off your device locally or ship it using our prepaid, insured label. Our engineers perform a full diagnostic to identify the issue and define the recovery approach.

3

Review & Decide

You receive a fixed price quote based on recovery complexity and turnaround option. Approve the recovery or have your device returned with no obligation.

4

Secure Delivery

Recovered data is delivered via encrypted media or secure cloud transfer. Upon confirmation of delivery, all recovered data is permanently erased from our systems.

Verify Your Data

Once your data has been successfully recovered, we will arrange a secure remote session for you to review the results.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption safeguards your information.

What Our Clients Say About PITS Data Recovery

Trusted by businesses and individuals across the UK for clear communication, reliable service, and proven recovery success.

Alicia Hritsko
Google
I did a lot of research before I chose PITS Global, and I am so glad I did!! Zack kept me informed throughout the whole process & even let me send an external hard drive that I had already purchased to put my recovered data on so that I wouldn’t be charged for another. Their prices are competitive & actually lower than other data recovery places that I researched. Most importantly, they were able to recover ALL my data, so they not only saved my photos, videos & music, but my precious memories as well, which are priceless to me. I will definitely be recommending them to anyone & everyone I know! Thanks guys for saving this Hulk!!
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Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
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Jim Morgan
Google
My RAID system failed many years ago, and I thought everything was gone forever. Back when it happened, I got a quote from another company, and it was so astronomically expensive that I thought I’d never be able to do it. Then, recently, I moved, and I was reminded of all that I lost, and so I contacted PITS. Amazingly, about a decade after the drives failed, they were able to recover 100% of the data, and at a much more reasonable price! It’s not cheap, but at least it was an amount I could make work, and I really can’t describe how it felt to look at all the pictures and videos that I thought were lost forever. My baby pictures, my daughter’s baby pictures, so many memories, and I had no backup. I will also say that I know I was a bit of a pain-in-the-neck customer at times, but throughout the process they were really amazing to work with–always professional and helpful, not to mention flexible. I’m glad I found them and decided to work with them. It was a very positive experience.
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B Londagin
Google
Service was quick and data were returned seemlessly. Highly recommend.
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Antonio Branham
Google
What can I say, everything went smoothly and I had no issues at all. The team was fast, and the recovery process was completed faster than the expected timeline. I remember talking to John and not being sure if it was possible to recover my data, but during the verification session, I saw all my files once again and could scroll through each of them. At my request, they sent me both a cloud link and shipped a new hard drive. I will definitely use them again if needed.
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Tammy Heick
Google
I was beside myself and sick to my stomach….as my external hard drive with many years of pictures….failed! Unfortunately, I did not have them all saved elsewhere! I am so happy with PITS Data Recovery! Not only where they able to recover all files, they were reasonable in price and has awesome customer service! They keep me well informed on the progress and ensured I was fully satisfied! If you experience the need for data recovery, I highly recommend PITS Data Recovery!
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Frequently Asked Questions

Disconnect the drive immediately and avoid reconnecting it repeatedly. Continued use can cause further damage or overwrite recoverable data. Keep the device safe and contact a professional recovery service for evaluation.
If the drive is clicking, not detected, or unusually slow, do not attempt recovery yourself. Some actions can worsen the fault or cause permanent data loss. Professional recovery ensures your files are handled safely and correctly.
Timelines depend on the failure type and the drive’s condition. After evaluation, we will provide an estimated timeframe. Straightforward cases may take a few days; complex recoveries can take longer.
Yes. All information is handled under strict confidentiality. Your data is stored securely during recovery and permanently removed from our systems after delivery.
In most successful recoveries, the original file names and folder structure are preserved. If corruption affects part of the file system, we will still extract as much data as possible while maintaining logical organisation.
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Professional Recovery

We’re Here to Help

Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

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