Our Proven Data Recovery Process

YOUR FILES. BACK
GUARANTEED.

At PITS, we ensure a clear, secure, and risk-free data recovery process. Whether your device has suffered physical damage, file corruption, or ransomware attacks, our state-of-the-art technology and strict confidentiality standards guarantee the best chance of retrieving your valuable data.

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01.

Initial Assessment

We start with a free consultation to understand your data loss situation. Our specialists ask a small number of targeted questions about the device and what occurred, then explain how the evaluation and recovery process works from start to finish. This ensures you know exactly what to expect before sending in your device.

Technician in a cleanroom suit examining a sample under a microscope.
02.

Device Shipment & Full Diagnostics

You can drop off your device locally or ship it using our prepaid, insured delivery label. Once received, our engineers perform a detailed diagnostic to identify the cause of failure, whether physical or logical. If required, physical inspections are completed in a certified cleanroom environment. Based on the findings, we determine the most effective recovery approach for your case.

03.

Review & Decide

After the evaluation, we provide a fixed price quote. This includes clear information about the issue and the recovery options available. Pricing is based on the complexity of the work and the urgency requested. You can approve the recovery to proceed immediately or decline with no obligation. If you choose not to move forward, your device is securely returned.

04.

Secure Delivery

Once recovery is complete, your data is transferred to a new encrypted external drive or delivered securely via cloud transfer, based on your preference. Physical deliveries are shipped using a tracked and insured courier. After successful delivery is confirmed, all recovered data is permanently erased from our systems to ensure your privacy.

Professional Data Recovery

Need Data Recovery? Start Here.

From evaluation to recovery, our process is secure, transparent, and built for maximum success.

99% Success Rate

100% Secure Process

24/7 Support

Start Your Data Recovery

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Verify Your Data

Once your data has been successfully recovered, we will arrange a secure remote session to enable you to verify its integrity.

Confirm The Recovery

Review your restored files to ensure completeness.

Convenient Verification

Check your data from the comfort of your own home or office.

Privacy Assured

End-to-end encryption safeguards your information.

Client Success Stories

100,000+ drives recovered

Customer Reviews

4.9
Based on 6900+ reviews
Alicia Hritsko
Google
I did a lot of research before I chose PITS Global, and I am so glad I did!! Zack kept me informed throughout the whole process & even let me send an external hard drive that I had already purchased to put my recovered data on so that I wouldn’t be charged for another. Their prices are competitive & actually lower than other data recovery places that I researched. Most importantly, they were able to recover ALL my data, so they not only saved my photos, videos & music, but my precious memories as well, which are priceless to me. I will definitely be recommending them to anyone & everyone I know! Thanks guys for saving this Hulk!!
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John Paciga
Google
PITS successfully recovered all of the files from my damaged hard drive. Expensive, but worth it to have the services of a reliable, communicative, and trustworthy company. A lifesaver!
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Juan Gutierrez
Google
Customer service (Emma) was extremely kind and helpful, especially the virtual call for the review. Price was fair and was able to get a 100% recovery of my files (all the ones I cared about were family pictures from the last 25 years).
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Frequently Asked Questions

The duration of the data recovery process depends on multiple variables, including the type of device, extent of damage, and complexity of the failure. A definitive turnaround estimate can be provided after a comprehensive evaluation of the affected media.

Absolutely. Data security is paramount in our process. We use advanced encryption for data transfers and adhere to strict privacy policies. Our facilities are furnished with security measures to protect your data throughout recovery.

Yes, you can. We provide regular updates at each stage of the recovery process, and you can contact our customer support team anytime for a status report.

We can recover data from various devices, including internal and external hard drives, solid-state drives, RAID arrays, servers, USB flash drives, laptops, desktops, SD cards, CF cards, and other storage media.

After evaluating your device, we will provide you with a price quote. The cost of data recovery services depends on the complexity of the case, the type of device, and the extent of damage.

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Professional Recovery

We’re Here to Help

Our experienced team is committed to helping you recover your critical data. No matter the situation, we work diligently to ensure the best possible outcome. Take action now and let us restore what’s important to you.

Start Recovery Process

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