Experiencing the loss of invaluable data can be an incredibly anxiety-inducing and burdensome situation. The fear of losing critical files, cherished photos, or important documents can lead to overwhelming feelings of unease and doubt, causing sleepless nights and restless thoughts. That is why it is vital to acknowledge and fully comprehend the immense importance of data recovery.

By understanding the intricacies and nuances of the data recovery process, one can confidently rely on the expertise of professionals to retrieve their precious data skillfully. Familiarising oneself with the meticulous steps in data recovery ensures a comprehensive grasp of the journey towards data recovery, providing a sense of reassurance and peace of mind in the face of potential data loss.

In our Data Recovery Centre, we adopt a clear and organised method to retrieve your data securely and effectively. Our proficient team adheres to a thorough and systematic procedure, guaranteeing the highest level of caution and accuracy throughout the entire recovery process. Let’s delve into the intricacies of our comprehensive recovery procedure together.


Request Help

To begin the data recovery process, simply fill out a case submission form on our website. This user-friendly option allows you to easily provide all the necessary details about your data recovery requirements. Once the form is submitted, our dedicated team will promptly evaluate your information and reach out to you with the next steps. We are committed to providing timely and efficient assistance to help you navigate through the data recovery process.

When reaching out to us, please provide a comprehensive description of the issue or data loss you are facing. The more information you provide, the better we can assist you. Be assured that we maintain strict confidentiality for all the information you share.

Start Your Data Recovery

Our skilled technicians at PITS Global Data Recovery Services excel in recovering data from various storage devices. Their extensive experience enables them to manage various cases proficiently.

We employ cutting-edge tools and technologies for prompt and efficient data retrieval, regularly updating them to stay current with storage device advancements.

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Sending Device

Choose your preferred service type and receive a free shipping label. No need to worry about arranging shipping – we guarantee safe transportation to our lab. Securely pack your device in a box and attach the provided label to ensure proper packaging. This prevents additional damage during transit.

Once delivered, we’ll promptly email you to confirm receipt. Your device will be stored securely until our expert technicians evaluate it in our state-of-the-art data recovery lab.


Evaluation and Diagnosis

Our technicians thoroughly examine your device to determine the cause of data loss during the evaluation and diagnostic process. We utilise state-of-the-art equipment and advanced methods to assess the extent of damage and provide an accurate assessment of recoverable data.

During this phase, we will provide a definitive price quote for the data recovery service. We will initiate the recovery procedure if you decide to proceed with the data recovery. If you choose not to continue with our service, we will gladly assist in your device’s smooth and trouble-free return, ensuring a seamless experience.


Data Recovery

After you give us your approval, our team of experienced professionals will initiate the data recovery process. We will utilise a wide range of specialised hardware and software tools that are customised to address the specific requirements of your situation. With careful attention to every detail, we will make every effort to retrieve your valuable data that may have been lost or damaged.

A crucial part of the data recovery procedure occurs within our cleanroom facility. This controlled environment strictly adheres to stringent regulations to minimise the presence of airborne particles that could potentially cause harm to the delicate components of your device.

The duration of the recovery process depends on the severity of data loss, ranging from a few days to several days. Our dedicated experts will work tirelessly to retrieve and recover your valuable data. We’ll keep you informed every step of the way with regular updates, ensuring transparency throughout the process.


Verify Data

After completing the data recovery process, we’ll arrange a remote data verification session for you. This session gives you a special opportunity to confirm the recovery of your data. It’s a unique aspect of our service that demonstrates our commitment to transparency and customer satisfaction.

The remote verification session is highly valuable as it allows you to validate the quality and importance of the retrieved data before finalising the recovery process. You can securely connect to an encrypted platform and access a well-organised inventory of your recovered files.

This service is not commonly offered in the data recovery industry, but it’s just one of the many ways we prioritise your peace of mind throughout recovery.


Data Delivery

Once the retrieved data is confirmed, we’ll incorporate it into a suitable medium of your choice. This can be a new hard disk or a cloud storage service with a capacity of up to 20GB.

We’ll transfer your data to a fresh hard disk by selecting the new hard disk option for integration. To ensure secure transportation, we’ll use advanced data encryption methods.

We value the security of your data and take this extra step to provide you with peace of mind. The encrypted hard disk will be securely packaged and shipped to you, ready for you to decrypt and start accessing your recovered data.

At our core, we value transparency and professionalism. From initial interaction to diagnostics and recovery, we securely integrate your data into your chosen storage device. Our ultimate goal? Your satisfaction.

Our dedicated team is here to help regardless of your chosen service level. With our experience and tailored solutions, we strive to exceed expectations regarding data loss. Trust us to recover your valuable data, though we hope you never encounter such a situation.

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Frequently Asked Questions

 The timeframe for the data recovery process varies based on the complexity and severity of the data loss. In some cases, it can take only a few days, while in others it may take several days. However, our team at PITS Data Recovery is dedicated to providing the fastest and most efficient service possible.

 Absolutely. Data security is paramount in our process. We use advanced encryption for data transfers and adhere to strict privacy policies. Our facilities are furnished with security measures to protect your data throughout recovery.

Yes, you can. We provide regular updates at each stage of the recovery process, and you can contact our customer support team anytime for a status report.

 We can recover data from various devices, including internal and external hard drives, solid-state drives, RAID arrays, servers, USB flash drives, laptops, desktops, SD cards, CF cards, and other storage media.


After evaluating your device, we will provide you with a price quote. The cost of data recovery services depends on the complexity of the case, the type of device, and the extent of damage.

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 267 review(s)
Avatar of Slim's
18 Apr 2024
We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant
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Avatar of Michael F. Fox
Michael F. Fox
18 Apr 2024
I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!
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16 Apr 2024
The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️
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Terry Jackson
10 Apr 2024
Brilliant service! PITS Global Data Recovery Services successfully recovered all of my data. Highly recommended!
Hal Jordan
9 Apr 2024
I took my Synology NAS to PITS for assistance after one of its four drives failed unexpectedly, leaving me unable to access any of my data. PITS immediately understood the critical nature of my ... predicament and wasted no time getting to work. They even completed the data recovery much sooner than I had anticipated. They also organized a verification session, allowing me to review the recovered results. Honestly, I was skeptical about the possibility of a full recovery, but to my surprise, all of my documents, media and the rest of the files were successfully recovered. The service was truly commendable. Should I ever face a similar issue in the future, I wouldn’t hesitate to use their services again.
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Charlotte Robinson
3 Apr 2024
Good communication and easy service. PITS Global Data Recovery Services recovered my data in no time. They're proper good at what they do. Highly recommend
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