External Hard Drive Data Recovery

External hard drives can fail due to physical damage, mechanical issues, logical errors, malware, or viruses. If your drive isn’t working or your files are inaccessible, contact us for reliable recovery services.

Trustpilot rating of 4.9 (4.9/5 based on 267 reviews)
external hard drive data recovery
DUN Bradstreet PITS Global Data Recovery Services

External hard drives are essential for additional storage and data backup. These portable devices offer an easy way to secure and access important files. They usually contain a standard 2.5″ or 3.5″ drive in a simple casing. Connecting via USB ports, they are compatible with computers and other media devices. For extra storage or data backups, external hard drives provide a convenient solution to keep your files safe and accessible.

Data Recovery for External Hard Drives

External hard drives are popular for their convenience and portability. They are great for backups and storing large amounts of data. However, they can suffer data loss due to physical damage, accidental deletion, or logical errors.

However, external hard drives are susceptible to failure like any other storage device. Data loss can occur for various reasons, such as accidental deletion, formatting, virus attacks, logical errors, and physical damage.

In such cases, it is crucial to have a dependable and efficient data recovery service like PITS Global Data Recovery Services available.

Whether you dropped your external hard drive or spewed water on it, rest assured that everything is recoverable. No matter the cause of your data loss, we have the knowledge and expertise to recover your valuable files.

Hard Drive Data Recovery Services in UK

We understand the critical nature of your data and employ state-of-the-art tools and techniques. Our team possesses the necessary expertise and experience to retrieve lost data from any model of external hard drive, regardless of the cause of the data loss.

External Hard Drive Recovery Process

The process of recovering data from an external hard drive involves a series of careful steps to retrieve lost information safely. First, experts check the drive to determine what’s wrong and decide the best way to recover the data. Then, they use special tools and methods to retrieve the data, making sure they keep it safe and have the best chance of success.

Risk-free Evaluation

Upon receiving your external hard drive, our team assesses the damage and evaluates the potential for data recovery.

Advanced Data Recovery

Following the evaluation, we use advanced techniques to recover lost or inaccessible data from your external hard drive.

Data Verification

Our team diligently performs comprehensive data verification to guarantee the integrity and accessibility of the recovered files.

Secure Data Delivery

We prioritise the secure delivery of your recovered data during the transfer process.

You can count on us for all your data recovery needs, as we prioritise the secure recovery of your lost data and minimise any downtime experienced.

Only One Company Does Remote File Verification Session

Our file verification process via remote session is crucial for customer satisfaction. We are the only company offering this unique service. After successful data recovery, we initiate a remote session, allowing our customers to review and check their files.

Advanced External Hard Drive Retrieval

Advanced external hard drive recovery uses sophisticated methods to retrieve data from severely damaged drives. For complex issues, specialised software and cleanroom environments may be needed. Our expert team excels at diagnosing intricate problems and applying the latest recovery techniques.

clean hard drive recovery

Whether your drive has suffered from severe physical trauma, electronic malfunction, or data corruption, we employ state-of-the-art technologies, such as NAND flash recovery and platter extraction, to restore your invaluable data. Trust our advanced recovery services to reclaim your critical files with the highest success rates in the industry.

We utilise state-of-the-art recovery techniques and equipment to retrieve your valuable data from external hard drives. Our experts are highly proficient in logical and physical data recovery methods, including repairing damaged sectors, reconstructing corrupt file systems, and retrieving lost partitions.

Attempting to retrieve data from a damaged external hard drive on your own can do more harm than good. With proper knowledge and tools, you may avoid causing further damage to your drive or permanently lose your data. That’s why it’s crucial to seek the help of professional external hard drive recovery services.

Your data is handled with the highest care and professionalism, fostering trust in our services. We understand the urgency and stress that comes with data loss. That’s why our dedicated team is accessible 24/7 to assist you with your external hard drive recovery needs. Whether it’s day or night, weekday or weekend, you can contact us at any time.

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Frequently Asked Questions

Yes, most external hard drives can be recovered. The success rate depends on the severity and type of damage. Professional recovery services are recommended for the best chances. Common causes of failures include physical damage, mechanical issues, logical failures, malware, or viruses. It is advisable to seek professional assistance.

If your computer does not recognise your external hard drive, there may be an issue with the connection or the drive itself. Here are some steps you can take to try and recover data from an unrecognised external hard drive:

  1. Check connections and try a different port or cable: Ensure that the connections between the external hard drive, the computer, and the power source are secure. Try using a different USB port or cable to rule out any connection-related issues.

  2. Try on a different computer: Connect the external hard drive to another computer to see if it gets recognised there. This can help determine if the issue is with the drive or the computer.

  3. Use Disk Management (Windows) or Disk Utility (Mac): Sometimes, the drive may show up in disk management tools even if it’s not accessible through File Explorer or Finder. Look for the drive in these tools and attempt to initialise or mount it.

  4. Avoid DIY recovery software: If the drive contains critical data, it’s best not to use free or random data recovery software found online, as they may cause further damage to the drive or data.

  5. Contact a professional data recovery service: If none of the above steps work or if you hear unusual noises from the drive, it’s essential to seek professional help. Our team at PITS Global Data Recovery Services has the necessary expertise and tools to handle such situations. We can diagnose the issue, repair any physical problems, and retrieve your data in a secure and efficient manner.

In many cases, a corrupted external hard drive can be fixed, and the data can be recovered. However, it’s essential to be cautious and follow the right steps to avoid further data loss or damage to the drive. Here’s what you can try:

  1. Avoid excessive DIY attempts: While it’s tempting to try various DIY solutions found online, refrain from attempting multiple fixes as they could potentially worsen the situation and reduce the chances of successful data recovery.

  2. Seek professional data recovery services: If the data on the corrupted external hard drive is critical or the above steps don’t work, it’s best to consult a professional data recovery service like PITS Global Data Recovery Services. Our experts have the knowledge and tools to handle complex cases of data loss due to corruption. We can assess the situation, repair any physical issues if present, and perform advanced data recovery procedures to retrieve your valuable data.

There are various ways you can know if your external hard drive is corrupted. Some common signs include:

  1. Unrecognised by the computer: If your external hard drive is not being detected or recognised by your computer when you connect it, there might be corruption or other issues with the drive.

  2. File system errors: When trying to access the drive, you may encounter error messages related to the file system, such as “Disk needs to be formatted” or “File system is RAW.”

  3. Slow or unusual performance: If the external hard drive is taking an unusually long time to open files or folders or is freezing frequently, it could be a sign of corruption.

  4. Missing or inaccessible files: If you notice that certain files or folders are missing or can’t be accessed on the external hard drive, corruption might be the cause.

  5. Strange noises: Unusual clicking, grinding, or whirring sounds emanating from the external hard drive could indicate physical damage, which may lead to data corruption.

  6. Frequent disconnections: If the external hard drive frequently disconnects or ejects spontaneously, it could be due to corruption affecting the drive’s stability.

The lifespan of external hard drives can vary depending on several factors, including the quality of the drive, usage patterns, environmental conditions, and handling. On average, a well-maintained external hard drive can last anywhere from 3 to 5 years. However, some drives may fail earlier, while others can remain functional for a more extended period with proper care.

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 267 review(s)
Avatar of Slim's
18 Apr 2024
We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant
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Avatar of Michael F. Fox
Michael F. Fox
18 Apr 2024
I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!
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16 Apr 2024
The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️
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Our engineers have extensive experience in data recovery from every type of device, and we are registered partners of major industry players like Microsoft and Apple.