synology data recovery

Can’t access your Synology NAS data? We provide expert data recovery services for Synology devices to assist in retrieving your valuable files. Our team can recover data from all models, including DS1823+, DS1821+, DS1621xs+, and more.

Trustpilot rating of 4.9 (4.9/5 based on 267 reviews)
DUN Bradstreet PITS Global Data Recovery Services

When it comes to data recovery for Synology devices in the UK, we are the go-to experts. Our team has extensive experience in handling all types of data loss situations on Synology NAS devices, and we use advanced techniques and tools to ensure successful data recovery. Whether you have accidentally deleted files, experienced a system crash, or your Synology NAS is physically damaged, we can help you get your data back.

Synology NAS Data Recovery

We recognise that our customers utilise various models of Synology NAS devices, each possessing its own unique set of features and capabilities. That is why we maintain a team of experts who are well-versed in all Synology NAS models and their data recovery processes. Whether you have a home or business model, our team can manage the data recovery process efficiently and effectively.

Our Synology data recovery services encompass both DiskStation and RackStation devices. Whether your Synology NAS is a tower or rack-mounted, our team can manage the data recovery process with precision and accuracy.

We Recover both Synology DiskStation and RackStation NAS devices

  • DS120j
  • DS220j
  • DS420j
  • DS220+
  • DS420+
  • DS720+
  • DS920+
  • DS1520+
  • DS1821+
  • DS1621+
  • DS1621xs+
  • DS1621xs
  • DS1821xs+
  • DS1823xs+
  • DS2419+
  • DS3617xs
  • DS3617xs+
  • DS3615xs
  • DS2419+
  • RS820+
  • RS1221+
  • RS1221RP+
  • RS2421+
  • RS3621xs+
  • RS3621RPxs
  • RS4021xs+
  • RS3621xs
  • RX1217
  • RX1217RP
  • RX418
  • RX418RP
  • RX2417sas
  • RX1217sas
  • RX1217RP
  • RX2417sas
  • RX2417RP
  • RX2417
  • RX1217
  • RX1217RP
  • RXD1219
  • RXD1219sas
  • RXD1219RP
  • RXD1219sasRP
  • RXD1219+

We also specialise in recovering data from damaged or failed hard drives and solid-state drives used in Synology NAS devices. Our advanced techniques and tools enable us to recover data from various storage media, ensuring successful retrieval regardless of the type or severity of the damage.

Start RAID Data Recovery

PITS Global Data Recovery Services is widely recognised for its exceptional services in RAID data recovery. We prioritise catering to the unique requirements of businesses and organisations. Our team comprises highly proficient experts with extensive expertise in RAID configuration.

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Reasons for Synology Data Loss

nas data recovery

Data loss on Synology NAS devices can occur for various reasons, including accidental deletion, system or hardware failure, virus or malware attacks, and physical damage. Whatever the cause, our team is equipped to handle all types of data loss situations and provide you with a successful recovery.

Synology NAS Failures

  • Multiple Disks Failure
  • Water Damage
  • Fire and Smoke Damage
  • Hardware Controller Failure
  • Physical Breakage
  • Accidental File Deletion
  • Power Failure
  • Overwriting
  • Misconfigured RAID levels
  • Natural Wear-and-Tear 
  • Power Surge
  • Firmware Issues
  • Infected file System/Malware
  • Dropped NAS

If you experience data loss on your Synology NAS device, it is essential to stop using the device immediately and seek professional data recovery services. Continuing to use the device can potentially lead to further damage and make data recovery more challenging.

Only One Company Does Remote File Verification Session

Our file verification process via remote session is crucial for customer satisfaction. We are the only company offering this unique service. After successful data recovery, we initiate a remote session, allowing our customers to review and check their files.

Synology Data Recovery Process

The process of recovering data from a Synology NAS device requires specialised knowledge and skills, which our team has acquired through years of experience. We follow a comprehensive approach to ensure the successful recovery of your data.


Evaluation of Synology NAS

Our team will first evaluate your Synology NAS device to determine the cause and extent of data loss. We use advanced diagnostic tools to identify any physical or logical damage to the device.


Synology Recovery Plan

Once we have evaluated the device, we will provide you with a detailed recovery plan outlining the steps we will take to retrieve your data. We will also provide you with a quote for our services.


Synology Data Retrieval

Our team will then use specialised techniques and tools to recover your data from the damaged device. We follow strict protocols to ensure that your data is retrieved safely and securely.


File Verification Session

Once the data recovery process is complete, we will provide you with a remote customer file verification to ensure that all your important files have been successfully recovered.

After the file verification session, we will send your recovered data in a secure format of your choice.

Synology Data Recovery Lab

Our advanced data recovery lab in London, UK, is equipped with state-of-the-art facilities and tools to provide efficient and effective data recovery services for Synology NAS devices. 

We also offer walk-in and drop-off services for our customers who prefer to bring their devices directly to us. Our team will prioritise your case and work towards a speedy recovery of your data.

If you are in need of Synology data recovery services in the UK, please do not hesitate to contact us. Our team is available 24/7 and ready to assist you with any data loss situation on your Synology NAS device. 

You can reach us by calling our customer support line for immediate assistance.

What Our Customers Say About Us
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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 267 review(s)
Avatar of Slim's
18 Apr 2024
We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant
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Avatar of Michael F. Fox
Michael F. Fox
18 Apr 2024
I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!
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16 Apr 2024
The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️
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Terry Jackson
10 Apr 2024
Brilliant service! PITS Global Data Recovery Services successfully recovered all of my data. Highly recommended!
Hal Jordan
9 Apr 2024
I took my Synology NAS to PITS for assistance after one of its four drives failed unexpectedly, leaving me unable to access any of my data. PITS immediately understood the critical nature of my ... predicament and wasted no time getting to work. They even completed the data recovery much sooner than I had anticipated. They also organized a verification session, allowing me to review the recovered results. Honestly, I was skeptical about the possibility of a full recovery, but to my surprise, all of my documents, media and the rest of the files were successfully recovered. The service was truly commendable. Should I ever face a similar issue in the future, I wouldn’t hesitate to use their services again.
(Read More)
Charlotte Robinson
3 Apr 2024
Good communication and easy service. PITS Global Data Recovery Services recovered my data in no time. They're proper good at what they do. Highly recommend

Frequently Asked Questions

Yes, it is possible to recover data that has been accidentally deleted from a Synology NAS device. However, it is essential to stop using the device immediately and seek professional data recovery services to increase the chances of successful retrieval.

The time taken for data recovery on a Synology NAS device can vary depending on the severity of the damage and the amount of data that needs to be recovered. Professional data recovery services can typically take between three to five business days for a complete recovery. However, in emergency situations, the process can be expedited to provide a speedy recovery.

In the event of a system crash, it is common to ask what steps should be taken next. It is crucial to consult with specialists who offer professional data recovery services to ensure the best chance of retrieving data.

Yes, even if your Synology NAS device is physically damaged, there is still a possibility of recovering data. Contacting professional data recovery services as soon as possible will increase the likelihood of a successful recovery.

Synology NAS data recovery is the process of retrieving lost, deleted, or inaccessible data from a Synology Network Attached Storage device. Professional data recovery services have specialised techniques and tools to retrieve data from these devices safely and securely.

Start Your Data Recovery

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We Support All Brands of Storage Devices

Our engineers have extensive experience in data recovery from every type of device, and we are registered partners of major industry players like Microsoft and Apple.