synology data recovery

Can’t access your Synology NAS data? We provide expert data recovery services for Synology devices to assist in retrieving your valuable files. Our team can recover data from all models, including DS1823+, DS1821+, DS1621xs+, and more.

(4.9/5 based on 267 reviews)

When it comes to data recovery for Synology devices in the UK, we are the go-to experts. Our team has extensive experience in handling all types of data loss situations on Synology NAS devices, and we use advanced techniques and tools to ensure successful data recovery. Whether you have accidentally deleted files, experienced a system crash, or your Synology NAS is physically damaged, we can help you get your data back.

Synology NAS Data Recovery

We recognise that our customers utilise various models of Synology NAS devices, each possessing its own unique set of features and capabilities. That is why we maintain a team of experts who are well-versed in all Synology NAS models and their data recovery processes. Whether you have a home or business model, our team can manage the data recovery process efficiently and effectively.

Our Synology data recovery services encompass both DiskStation and RackStation devices. Whether your Synology NAS is a tower or rack-mounted, our team can manage the data recovery process with precision and accuracy.

We Recover both Synology DiskStation and RackStation NAS devices

DS120j
DS220j
DS420j
DS220+
DS420+
DS720+
DS920+
DS1520+
DS1821+
DS1621+
DS1621xs+

DS1621xs
DS1821xs+
DS1823xs+
DS2419+
DS3617xs
DS3617xs+
DS3615xs
DS2419+
RS820+
RS1221+
RS1221RP+

RS2421+
RS3621xs+
RS3621RPxs
RS4021xs+
RS3621xs
RX1217
RX1217RP
RX418
RX418RP
RX2417sas
RX1217sas

RX1217RP
RX2417sas
RX2417RP
RX2417
RX1217
RX1217RP
RXD1219
RXD1219sas
RXD1219RP
RXD1219sasRP
RXD1219+

We also specialise in recovering data from damaged or failed hard drives and solid-state drives used in Synology NAS devices. Our advanced techniques and tools enable us to recover data from various storage media, ensuring successful retrieval regardless of the type or severity of the damage.

Reasons for Synology Data Loss

Data loss on Synology NAS devices can occur for various reasons, including accidental deletion, system or hardware failure, virus or malware attacks, and physical damage. Whatever the cause, our team is equipped to handle all types of data loss situations and provide you with a successful recovery.

Synology NAS Failures

Multiple Disks Failure
Water Damage
Fire and Smoke Damage
Hardware Controller Failure
Physical Breakage
Accidental File Deletion
Power Failure

Overwriting
Misconfigured RAID levels
Natural Wear-and-Tear
Power Surge
Firmware Issues
Infected file System/Malware
Dropped NAS

If you experience data loss on your Synology NAS device, it is essential to stop using the device immediately and seek professional data recovery services. Continuing to use the device can potentially lead to further damage and make data recovery more challenging.

Only One Company Does Remote File Verification Session

Our file verification process via remote session is crucial for customer satisfaction. We are the only company offering this unique service. After successful data recovery, we initiate a remote session, allowing our customers to review and check their files.

Synology Data Recovery Process

The process of recovering data from a Synology NAS device requires specialised knowledge and skills, which our team has acquired through years of experience. We follow a comprehensive approach to ensure the successful recovery of your data.

Evaluation of Synology NAS

Our team will first evaluate your Synology NAS device to determine the cause and extent of data loss. We use advanced diagnostic tools to identify any physical or logical damage to the device.

Synology Recovery Plan

Once we have evaluated the device, we will provide you with a detailed recovery plan outlining the steps we will take to retrieve your data. We will also provide you with a quote for our services.

Synology Data Retrieval

Our team will then use specialised techniques and tools to recover your data from the damaged device. We follow strict protocols to ensure that your data is retrieved safely and securely.

File Verification Session

Once the data recovery process is complete, we will provide you with a remote customer file verification to ensure that all your important files have been successfully recovered.

After the file verification session, we will send your recovered data in a secure format of your choice.

Synology Data Recovery Lab

Our advanced data recovery lab in London, UK, is equipped with state-of-the-art facilities and tools to provide efficient and effective data recovery services for Synology NAS devices.

We also offer walk-in and drop-off services for our customers who prefer to bring their devices directly to us. Our team will prioritise your case and work towards a speedy recovery of your data.

If you are in need of Synology data recovery services in the UK, please do not hesitate to contact us. Our team is available 24/7 and ready to assist you with any data loss situation on your Synology NAS device.

You can reach us by calling our customer support line for immediate assistance.

What Our Customers Say About Us

Data Recovery Reviews

Average rating 4.9

This company is rated 4.9 out of 5.0 based on 267 review(s)

18 Apr 2024

We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant

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18 Apr 2024

I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!

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16 Apr 2024

The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️

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10 Apr 2024

Brilliant service! PITS Global Data Recovery Services successfully recovered all of my data. Highly recommended!

9 Apr 2024

I took my Synology NAS to PITS for assistance after one of its four drives failed unexpectedly, leaving me unable to access any of my data. PITS immediately understood the critical nature of my ... predicament and wasted no time getting to work. They even completed the data recovery much sooner than I had anticipated. They also organized a verification session, allowing me to review the recovered results. Honestly, I was skeptical about the possibility of a full recovery, but to my surprise, all of my documents, media and the rest of the files were successfully recovered. The service was truly commendable. Should I ever face a similar issue in the future, I wouldn’t hesitate to use their services again.

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3 Apr 2024

Good communication and easy service. PITS Global Data Recovery Services recovered my data in no time. They're proper good at what they do. Highly recommend

1 Apr 2024

I've had my LaCie SSD Pro for a really long time, and it's been super important to me. It has all my stuff from high school to the end of college. I had to contact PITS because my drive started having ... problems and all my files got messed up. But, thanks to PITS, they got all my files back, checked everything was okay in our verification session, and gave me a new drive with my files on it. I couldn't have asked for more, truly chuffed with their help.

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29 Mar 2024

Great service - I've never been as satisfied with anyone as much as I've been with PITS

24 Mar 2024

After my Nan passed away, we discovered an old computer brimming with decades of family photos. The following day, when I attempted to transfer the media to my drive, the laptop displayed a black ... screen and ceased functioning. Having taken it to several computer repair shops without any success in recovering the data, PITS was highly recommended to me. And rightfully so. I can't thank PITS enough for what they've done for our family - we received all of the media and even the rest of her data. I am truly blessed to know that there are people who can help during these times

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20 Mar 2024

I had accidentally deleted a few files from my 64GB USB Flash Drive and had no way to recover them. Data recovery software was no help, so I decided to seek help from PITS Global. The team was super ... knowledgeable and recovered my data in a timely manner.

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14 Mar 2024

PITS Global successfully recovered 100% of my data from my damaged SanDisk portable SSD. I had stored thousands of photographs there but found myself unable to access them. Nevertheless, PITS quickly ... understood the issue and managed to retrieve all my data. Their communication was excellent, and I shall certainly contact them for their services again should I encounter the same problem in the future!

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14 Mar 2024

Professional, reliable, and efficient describes my experience with PITS Global Data Recovery Services. In my search for data recovery companies within London, I was fortunate enough to come across ... PITS, who assisted in recovering all my data from a corrupted 2TB WD External Hard Drive. They arranged a verification session for me, allowing me to view all my data prior to advancing to the next step. Working with them was an absolute pleasure, and I am thoroughly satisfied with the service provided

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9 Mar 2024

The service I received from PITS Global was nothing short of exceptional. My laptop's hard drive was a goner, or so I thought before contacting PITS. To my utter relief, they recovered all my files, ... including my personal photos and work documents. Bravo and a well-deserved five stars!

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2 Mar 2024

My 2TB NAS drive was a right mess, packed with my huge music collection and vital business backups. After a local IT crowd said it was a lost cause, I turned to PITS Global Data Recovery Services, ... hoping for a bit of luck. And blimey, they were brilliant! They laid out a clear recovery plan and pulled it off without a hitch. They recovered every byte of data that was stored on that device and completed the service way faster than I expected. They really are a class act.

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27 Feb 2024

PITS could recover 100% of my data. Their service was spot on, and the team couldn’t have been more helpful.

19 Feb 2024

Ordeal began when my 2TB western digital passport, a vault of over a decade's worth of family photos and videos, suddenly refused to mount. Panicked, I reached out to PITS, and their team in London ... immediately evaluated the problem, kept me updated on everything, and started the data recovery process. Each step was communicated to me, showing their commitment not just to the technical aspects but also to customer satisfaction.

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10 Feb 2024

Cheers to PITS Global Data Recovery for rescuing my external HDD data after a nasty fall. The team was fab – detailed updates and efficient recovery. Absolutely delighted with the service and ... outcome!

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3 Feb 2024

My son accidentally formatted my DSLR's memory card, and all of my media files from my travels were gone. I stumbled upon PITS Global and decided to give them a shot. To my surprise, their team ... managed to recover every last photo and video. A huge bonus was being able to verify my data before the finalization of the service. I could open each folder and play the videos while being connected to their server. Great feature!

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30 Jan 2024

Never in a million years did I think a simple cup of tea could wreak havoc on my HP laptop, which I have been using for over 5 years. With my final year project and all my notes gone in a blink, I ... started searching for data recovery companies near me. Luckily, I found PITS online and decided to give them a try. Within a couple of days, they managed to retrieve not only my project but also all my notes and research. Thank you, PITS

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22 Jan 2024

Absolutely brilliant service from PITS Global Data Recovery Services. Will definitely rely on them again if need be.

13 Jan 2024

There are loads of computer repair shops near me, but none could properly recover my data. I carted my 64GB USB flash drive to more than four shops, and after waiting for over a month, the best result ... was a mere 20% of my data pieced together from all their efforts. That's why I was chuffed to bits when I found PITS Global Data Recovery Services. They don't ship devices off elsewhere but do the data recovery in their own facility. I reckoned it'd take as long as the previous places, but I was wrong—I had all my files back within a week, with a completely successful data recovery. What a relief to finally find genuine professionals who are experts in their field!

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5 Jan 2024

Took my clicking Seagate HDD to PITS Global and came away with all my data recovered and transferred to a brand-new drive. Well deserved five stars!

26 Dec 2023

Running a boutique consultancy firm means relying heavily on data for every aspect of our operations. The realization that a software glitch had corrupted our entire project database was catastrophic. ... Upon contacting PITS, our account manager explained the process of data recovery to us and guided us through it. Based on the results of the evaluation, we chose the emergency option since revenue was correspondingly dropping as time passed. The very next day, we received a call with the fantastic news that all of our data had been recovered. Thanks to PITS Global, our firm was back in business with minimal downtime.

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18 Dec 2023

Brilliant service and outstanding results- PITS was fast to recover all my data which included hundreds of Word documents, presentations and outlines of my book. Communication was great too, and I'm ... thoroughly satisfied.

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12 Dec 2023

My husband and I are wedding photographers and we store all our pictures on a single solid-state drive. Unfortunately, last month, our storage drive just stopped working and we couldn't access any of ... our work materials. But, thanks to PITS Global, hours of our work were saved and successfully recovered. My husband has even added them as an emergency contact in case this problem happens again 🙂

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4 Dec 2023

Absolutely deserving more than 5 stars! They managed to recover 100% of the data from my memory unit, something many other places couldn't even begin to help with, and they did it with the finest ... service I've ever experienced. I'm truly grateful for the above and beyond service that PITS Global Data Recovery Services provided me.

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29 Nov 2023

3 months back, I let my sister in-law use my hard drive, which had been my go-to for over two years.When it was returned, I discovered that the drive wouldn't connect to my computer, naturally leading ... to a bit of a panic. Coming to terms with the fact that I'd potentially lost all my data, I reached out to PITS for assistance. My account manager was so patient and explained me the whole recovery process. Just yesterday, during my verification session, it dawned on me that they'd managed to retrieve everything from the drive. I'm immensely grateful for their efforts and will definitely turn to them again should the need arise.

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20 Nov 2023

Legends! Cheers to PITS Global for rescuing my dissertation from the abyss of a dead hard drive. Proper lifesavers, they are!

Frequently Asked Questions

Can data from a Synology NAS be recovered after accidental deletion?

Yes, it is possible to recover data that has been accidentally deleted from a Synology NAS device. However, it is essential to stop using the device immediately and seek professional data recovery services to increase the chances of successful retrieval.

How long does the Synology data recovery process take?

The time taken for data recovery on a Synology NAS device can vary depending on the severity of the damage and the amount of data that needs to be recovered. Professional data recovery services can typically take between three to five business days for a complete recovery. However, in emergency situations, the process can be expedited to provide a speedy recovery.

What should be done if a Synology NAS system crashes?

In the event of a system crash, it is common to ask what steps should be taken next. It is crucial to consult with specialists who offer professional data recovery services to ensure the best chance of retrieving data.

Is it possible to recover data from a physically damaged Synology NAS?

Yes, even if your Synology NAS device is physically damaged, there is still a possibility of recovering data. Contacting professional data recovery services as soon as possible will increase the likelihood of a successful recovery.

What is Synology NAS Data Recovery?

Synology NAS data recovery is the process of retrieving lost, deleted, or inaccessible data from a Synology Network Attached Storage device. Professional data recovery services have specialised techniques and tools to retrieve data from these devices safely and securely.

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We Support All Brands of Storage Devices

Our engineers have extensive experience in data recovery from every type of device, and we are registered partners of major industry players like Microsoft and Apple.