Western Digital Data Recovery

Our company excels in providing expert data recovery services for all Western Digital NAS models, including the WD My Cloud EX, PR, and DL Series, among others. Our data recovery services specialise in resolving various issues like logical errors, physical damage, and wear and tear to protect your data’s safety and integrity.

Trustpilot rating of 4.9 (4.9/5 based on 267 reviews)

If you find yourself unable to access your Western Digital NAS device in the UK, it’s essential to approach the situation with caution to prevent further data loss. Our team of experts specialises in WD NAS data recovery, offering prompt and professional service to retrieve your valuable data. Whether the access issue is due to mechanical failure, software corruption, or accidental data deletion, we utilise the latest technology and methods to recover your files securely. Trust our experienced technicians to provide reliable solutions, ensuring the safe return of your data with minimal downtime.

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WD NAS Data Recovery​

As a leading data recovery company, we understand the importance of retrieving your lost data promptly and securely. Our expertise isn’t limited to Western Digital NAS devices alone. Understanding the diverse ecosystem of data storage solutions utilised by businesses and individuals, we extend our data recovery services to encompass all brands and types of storage media.

We Recover Any WD NAS Device

  • My Cloud Home
  • My Cloud Home Duo
  • My Cloud EX2 Ultra
  • My Cloud EX4100
  • My Cloud PR2100
  • My Cloud PR4100
  • My Book Live
  • WD Red NAS Hard Drive
  • WD Red Plus NAS Hard Drive
  • WD Red Pro NAS Hard Drive
  • WD Elements
  • WD Gold HDD
  • WD Gold Enterprise-Class SATA SSD

Our expert team, located in the UK, excels in troubleshooting and managing issues for a wide range of hard drive models, each with unique features and specifications. Whether you’re dealing with a WD NAS device or another hard drive model not listed, don’t hesitate to contact us for a consultation. Based in the UK, we’re confident we can assist with your hard drive problems, ensuring your data is safe and secure.

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Our skilled technicians at PITS Global Data Recovery Services excel in recovering data from various storage devices. Their extensive experience enables them to manage various cases proficiently.

We employ cutting-edge tools and technologies for prompt and efficient data retrieval, regularly updating them to stay current with storage device advancements.

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Professional WD NAS Device Recovery Services

Western Digital provides a variety of NAS solutions to meet customer needs.However, as robust as any storage media might be, Western Digital NAS devices are not immune to data loss. Factors such as power surges, physical damage, or even firmware updates can put your critical data at risk. Our data recovery services cater to everyone—from small businesses searching for a cost-effective storage solution to large enterprises requiring high-capacity, high-performance network storage.

Common Data Loss Scenarios for WD NAS

Data loss in Western Digital NAS devices can result from various scenarios, each with unique challenges.

  1. Logical Errors: Encounter issues like accidental deletion, formatting, or file system corruption.
  2. Physical Damage: Device mishaps such as drops, water spillage, or electrical failures cause burnt circuit boards.
  3. Software/Firmware Issues: NAS becomes unresponsive or inaccessible due to software or firmware complications.
  4. Virus and Malware Attacks: Risks of encryption or erasure of critical files by malicious software.
  5. Wear and Tear: Over time, hardware degradation affects the device’s data storage and retrieval reliability.

Our team utilises advanced technology and methods to recover lost data from all Western Digital NAS models, addressing these and other challenges.

WD NAS Data Recovery Process

Our team of skilled professionals adheres to a meticulously structured and efficient process for Western Digital hard drive recovery. Below is an overview of the detailed steps we undertake to guarantee successful data recovery:


Evaluation of WD Drive

We use advanced technology to analyse the extent of damage or corruption on your WD NAS device, determining the most effective recovery method.


Recovery of WD Hard Drive

Once we have your approval, our experts start the data recovery process using specialised tools and techniques to retrieve your valuable information.


Verification Session

After collecting data, the next crucial step is confirming its integrity. Ensuring data is complete, accurate, and consistent maintains reliability for analysis or use.


Data Delivery

Our data recovery process includes verifying your data’s integrity, safely transferring it to a new device, and securely delivering it back to you with instructions for restoration.

After successfully recovering the data, we conducted a remote file verification session. This critical step ensures that all recovered files are complete and intact before final delivery. Our team meticulously compared the retrieved data against your original file structure, verifying file integrity and completeness. This process adds assurance, addressing discrepancies promptly. Ensuring your complete satisfaction with the recovery outcome is our top priority. Our approach is characterised by transparency, ensuring that you are comprehensively informed throughout every phase of the process.

Only One Company Does Remote File Verification Session

Our file verification process via remote session is crucial for customer satisfaction. We are the only company offering this unique service. After successful data recovery, we initiate a remote session, allowing our customers to review and check their files.

Steps After Data Loss on WD NAS

If you experience data loss on your Western Digital NAS device, taking immediate and careful steps can greatly influence the success of data recovery. Here are the actions you should undertake:

WD Caviar Green Hard Drive Recovery
  1. Stop Using the Device: Continuing to use the NAS after data loss can overwrite the missing data, making recovery more difficult or even impossible.
  2. Check for Simple Fixes: Sometimes, the issue can be as minor as a disconnected cable or a power cut. Ensure that all connections are secure and the device is properly powered.
  3. Do Not Attempt DIY Repairs: Resist the urge to – UKrun repair utilities or reboot the device multiple times. Such actions can worsen the problem, especially if there is physical damage.

4. Take Notes on What Happened: Recording details, like any unusual noises (clicks or grinding sounds from the drive), error messages, or recent changes to the system, can be valuable information for the recovery process.

5. Contact Professionals: Get in touch with experts specialising in WD NAS data recovery, like our team. Professional intervention is crucial for the successful retrieval of your data, especially in cases of physical damage or complex logical errors.

By following these steps, you can protect your data from further loss and improve the chances of a successful recovery by professionals. If you’ve encountered data loss on your WD NAS, trust our specialised services for a comprehensive recovery solution. Our experts use cutting-edge tools for high data retrieval success. Contact us now to safeguard your data’s future.

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Frequently Asked Questions

Data recovery time varies based on damage extent and WD NAS device model. Generally, it can take anywhere from a few days to a couple of weeks. After evaluating your device, we can provide a more accurate timeline.

Yes, it is possible to recover data from physically damaged WD NAS devices in many instances. Our team is equipped with the tools and expertise necessary to deal with various types of physical damage, including water and fire damage.

Yes, our team has experience in recovering data from NAS devices that have been compromised by malware or ransomware. We employ specialised techniques to retrieve and secure your data safely.

If your WD NAS device fails, stop using it immediately to prevent more data loss. Please do not attempt to repair it yourself. Contact our professional data recovery service as soon as possible to assess the situation and begin the recovery process.

Yes, in many cases, deleted files can be recovered from WD NAS devices, provided that the data hasn’t been overwritten. For a successful recovery, limit device use and reach out to us promptly. Prioritise optimal healing by minimising screen time and contacting us promptly.

Each data loss situation is unique, but with our expertise in WD NAS devices, you can rest assured that we will take every possible step to retrieve your lost data.

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 267 review(s)
Avatar of Slim's
18 Apr 2024
We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant
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Avatar of Michael F. Fox
Michael F. Fox
18 Apr 2024
I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!
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16 Apr 2024
The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️
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Terry Jackson
10 Apr 2024
Brilliant service! PITS Global Data Recovery Services successfully recovered all of my data. Highly recommended!
Hal Jordan
9 Apr 2024
I took my Synology NAS to PITS for assistance after one of its four drives failed unexpectedly, leaving me unable to access any of my data. PITS immediately understood the critical nature of my ... predicament and wasted no time getting to work. They even completed the data recovery much sooner than I had anticipated. They also organized a verification session, allowing me to review the recovered results. Honestly, I was skeptical about the possibility of a full recovery, but to my surprise, all of my documents, media and the rest of the files were successfully recovered. The service was truly commendable. Should I ever face a similar issue in the future, I wouldn’t hesitate to use their services again.
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Charlotte Robinson
3 Apr 2024
Good communication and easy service. PITS Global Data Recovery Services recovered my data in no time. They're proper good at what they do. Highly recommend
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We Support All Brands of Storage Devices

Our engineers have extensive experience in data recovery from every type of device, and we are registered partners of major industry players like Microsoft and Apple.