NAS Data Recovery

Our NAS data recovery services specialise in recovering lost, deleted, or corrupted files from NAS units caused by hardware failure, software issues, or human error. We perform professional NAS Data Recovery for renowned brands like Synology, QNAP, Western Digital, Netgear, and many others.

Trustpilot rating of 4.9 (4.9/5 based on 267 reviews)
DUN Bradstreet PITS Global Data Recovery Services

Despite their reliability, NAS devices can suffer damage, leading to data loss. Power surges, overheating, or drops can affect the hard drives within the NAS. If data loss occurs, seek professional help immediately. Attempting data recovery without expertise can worsen the issue, making the data irretrievable.

NAS Data Storage Device's Failure

A Network Attached Storage (NAS) is a dedicated device connected to a network, allowing authorised users to store and retrieve data from a centralised location. NAS devices are flexible and scalable, enabling easy storage addition and robust disaster recovery. People frequently use them in home and business settings to establish a secure personal cloud for backing up and accessing data.

Before replacing or rebuilding a failed drive, back up critical data and follow the manufacturer’s guidelines for safety. If any issues arise during a RAID rebuild, like a secondary drive failure or an unexpected error, stop immediately and consult a professional data recovery service.

Common NAS Failures

  • Human Error: The most common cause of data loss is human error. This includes accidentally deleting files, mishandling the NAS enclosure, or incorrect configurations that lead to data loss.
  • Mechanical Failure: This refers to issues with the physical components of the NAS device. Overheating, wear and tear, or other physical damage can cause hard drive failure and data loss.
  • Software Corruption: This occurs when the system software of the NAS device becomes corrupted. Malware attacks, software bugs, or unsuccessful updates can cause it. As a result, files may become inaccessible or disappear completely.
  • Power Surges: Unexpected voltage spikes can damage the electronic components of the NAS device, causing data loss.
  • Network Failures: This involves problems with the NAS device’s network connectivity. Issues with network cables, routers, or switches can prevent access to stored files or result in data loss.
  • Drive Failures: Failures can result from bad sectors, magnetic media degradation, or firmware issues. It renders the drive unreadable and inaccessible.
1

Start the Case

If you come across any signs of an error on your NAS device, please switch it off and get in touch with us via the provided form or by calling 020 4515 6399.

2

Fast Evaluation

Our skilled engineers will examine your device in a secure lab environment, assess the damage, and provide a detailed service quote.

3

NAS Data Recovery Process

Select a service plan, accept the offer, and data recovery will start promptly within the agreed timeframe on your device. No upfront payment is required.

4

Review Recovered Data

After data recovery, we’ll schedule a session for you to check the recovered data. Upon confirmation of accuracy, we’ll proceed with payment.

Whether dealing with human error, mechanical failure, software corruption, power surges, network issues, or drive failures, our PITS Global Data Recovery Services can provide timely, professional intervention to mitigate data loss. By trusting in our UK-based certified service, you can be assured that we will navigate through your NAS data recovery process with precision and care. Let us take the burden off your shoulders and restore your valuable data with confidence.

Only One Company Does Remote File Verification Session

Our file verification process via remote session is crucial for customer satisfaction. We are the only company offering this unique service. After successful data recovery, we initiate a remote session, allowing our customers to review and check their files.

Data Recovery from Various NAS Brands

If you experience data loss from your NAS device, whether you are using QNAP, Western Digital, Netgear, or Synology NAS, a professional data recovery service can retrieve your valuable information. Whether you have a personal NAS enclosure with a single bay or a large enterprise solution with multiple bays, we have the expertise and advanced tools to retrieve your valuable data meticulously.

Advanced NAS Data Recovery

It’s vital to conduct the recovery process in a dust-free cleanroom. Cleanrooms are crafted to lessen airborne particles, safeguarding NAS unit components from contaminants that could result in further issues. This controlled environment allows data recovery specialists to work with precision, guaranteeing data integrity during the restoration procedure.

Our engineers have extensive knowledge in various storage technologies. This expertise enables us to recover data from older and newer DAS, SAN, NAS, and SDS setups. We provide support for all vendors, media types, and operating systems.

If you see an error indicating multiple hard disk failures, avoid resetting the NAS. This action can delete the RAID setup and crucial metadata, complicating the recovery process.

Turn off the NAS unit immediately to prevent further damage, and seek professional data recovery services immediately. Avoid DIY fixes or improper actions, as they can worsen the issue, making data recovery more complex. Get in touch with our UK-based data recovery experts today for all your NAS needs. Contact us for professional and reliable service to prevent data loss from disrupting your operations.

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Frequently Asked Questions

The duration of the NAS data recovery process can depend on several factors, such as the severity of data loss, the amount of data to be recovered, and the specific failure scenario. However, a standard data recovery process generally takes several days to weeks. In urgent cases, we offer expedited services to speed up recovery.

If you have experienced data loss on your NAS device, the first step is to stop using it immediately to avoid further damage or overwriting of lost data. Then, contact a professional data recovery service like PITS Global to assess and retrieve your lost files. Do not attempt DIY recovery methods, which may cause permanent data loss.

We possess vast expertise in data recovery from physically damaged NAS devices. Our state-of-the-art tools and techniques can effectively handle various physical damages, such as water damage, fire damage, or damage caused by drops or impacts.

A Network Attached Storage (NAS) primarily keeps and transfers files over a network. However, it’s important to note that a NAS should not be considered a substitute for a backup solution. While it offers convenience and accessibility, it does not provide the same protection against data loss.
Regularly backing up your valuable data is crucial to protect it from hardware failures, accidental deletions, or other unexpected issues—store backups on an external device or in the cloud for added security.

You can take various steps to avoid losing NAS data, including performing regular backups, utilising uninterruptible power supplies (UPS) to defend against power surges, and investing in high-quality network devices. A reliable data recovery service is also crucial for unforeseen data loss situations.

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Data Recovery Reviews
Average rating 4.9
This company is rated 4.9 out of 5.0 based on 267 review(s)
Avatar of Slim's
Slim's
18 Apr 2024
We were thoroughly impressed by PITS Global Data Recovery Services since these guys could recover not only the half or majority, but all of our data that we sent them on Seagate NYTRO SSD. There was ... more than 1TB of data saved up on that device to which we had no access anymore. Despite difficulties, PITS recovered everything and transferred the data to a new HDD. Extraordinary you may ask? Not for PITS and their professionalism 💪🏻Absolutely brilliant
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Avatar of Michael F. Fox
Michael F. Fox
18 Apr 2024
I believe this is the only company in the UK that has its own data recovery lab and doesn't send customers' devices elsewhere. I have been searching for such a company for a while, as it's hard for me ... to trust anyone after previous unsuccessful data recovery attempts. Besides having their own lab, PITS definitely boasts amazing customer service. They handled my complicated data loss situation with great efficiency, recovering every piece of lost data. During the final step, which I believe was called the verification session, we had the opportunity to check the recovered data and give our approval. It was a huge relief. Cheers for the brilliant service and the data recovery!
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A
A.B
16 Apr 2024
The place is next to the Nee Wimbledon Theatre and Polka Theatre. I was visiting PITS because of my issue with LaCie 1TB HDD that had a water damage and wasn’t working anymore. The device not working ... wasn’t that big of an issue but then I remembered that it had all my academic files in it. That’s when PITS came in clutch and recovered every file that was saved in there. I got all my ~700gb back with no missing data! Imagine the work they had done, which is pretty impressive. Well deserved 5 ⭐️
(Read More)
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We Support All Brands of Storage Devices

Our engineers have extensive experience in data recovery from every type of device, and we are registered partners of major industry players like Microsoft and Apple.